Delivery Policy

All orders are processed within 2-3 business days.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Delivery rates & delivery estimates

 

Delivery charges for your order will be calculated and displayed at checkout.

Delivery delays can occasionally occur.

 

www.greenpheasantgifts.co.uk ships to addresses within the United Kingdom.

 

Shipment confirmation & Order tracking

 

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

www.greenpheasantgifts.co.uk is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 

www.greenpheasantgifts.co.uk is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the United Kingdom, please email to enquire further.

Returns Policy

Our returns policy provides detailed information about options and procedures for returning your order.